So the other week my dad bought me a new controller because I needed one. It wouldn't sync with my xbox so I tried plugging in thus usb pairing thing that came with it. It worked and it paired but I got a notification saying its unauthorised and will be blocked in 2 weeks. So 2 weeks went by and it got blocked and then I bought a new pairing USB thing off Ebay and this one has the xbox logo on it so I assumed ot would work. It just got delivered and I plugged it into my xbox and the light on it won't turn on and it won't pair with the controller. Please help this is like the 3rd USB I've tried I'm actually loosing my mind
#help please
vast niche
worthy pivotBOT
Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.
If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.
In order for members of the community to provide adequate support, make sure you have provided answers to the following:
- What is your issue?
Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
- What troubleshooting have you tried?
Please list everything you have attempted.
- Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?
If so, what results have you seen and tried?
If you do not provide answers to all of these questions, you are not likely to receive a response.
Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.
If you need immediate support, please contact Xbox Support.
Additionally, no one here can assist with Enforcement actions of any sort.
trail birch
afaik it's not the USB that got blocked, it's the controller. I didn't even know there were USBs that had the XBox logo on them, cuz a USB is a USB. I could be wrong since I'm not an expert, but my USB doesn't have an XBox logo on it and it hasn't been blocked.
vast niche
Omfg
Are you taking the mick
Its been like 4 weeks of me trying different pairing add ons for it and it's been the controller the whole time
robust robin
what exactly is the controller
vast niche
I can send you a picture of it
odd yarrow
afaik it's not the USB that got blocked, it's the controller. I didn't even know...
they mean this on the box for the controller not the USB
vast niche
@robust robin can I send in dms? I'm not allowed to post pictures
robust robin
just tell me what is the name of the controller i could look it up
trail birch
they mean this on the box for the controller not the USB
They were talking about a pairing addon, from what I've read. Not the box of the controller.
odd yarrow
you can just type the make on the box in chat but if it as that logo on the box it will be fine
vast niche
just tell me what is the name of the controller i could look it up
I don't know if I still have the box, I checked where I got it from and its called 'Wireless Game Controller Mineral Camo For Xbox Series X|S, xbox one, PC Windows'
odd yarrow
thats the same controller
robust robin
the usb is for pc
odd yarrow
Thats Controller is an offcail xbox controller made by xbox and it does not need a USB
robust robin
just sync it to xbox without usb
vast niche
That doesn't work
I tried synching it without the USB first but didn't work so I used USB n it work3d but I got the unauthorised thing
robust robin
did u hold the button near the usbc connector?
olive anvil
That is not an official Xbox controller
vast niche
did u hold the button near the usbc connector?
Yes
olive anvil
The button at the top center in that photo is a home icon, not the Xbox logo
it's a forgery, and it is not an authorized controller.
robust robin
i totally missed that laura
vast niche
Ffs
odd yarrow
Me too
robust robin
next time verify if it has xbox logo
odd yarrow
I was about to type thats a really good price because that bundle would be twice that much controller and dongle
robust robin
yeah i paid like 28 for the dongle last week the official one on amazon
odd yarrow
also this bit is fishy
robust robin
ouch thats like 30 pounds down the drain
odd yarrow
yeah thats why
vast niche
Now he gon act like it my fault and I'm gonna get shouted at ggs
robust robin
well good luck replacing it
odd yarrow
Now he gon act like it my fault and I'm gonna get shouted at ggs
if you want a good controller then power A if you dont want to spend £60
vast niche
Thanks