#Help with verifying my number

1 messages · Page 1 of 1 (latest)

fickle ether
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Hey everyone, I'm getting an issue on logging into my xbox account
I logged on and it was locked, to unlock I need to verify with my number, simple right?
Not really, first time I did it, it gave me an error saying usage limit exceed, try again tomorrow
I tried again after 2 hours, it worked but the code didn't send
So I retried and retried, until it gave me an error saying somethings wrong

What I've tried:
Clearing my cookies, use a VPN, Waiting for a while

It's really annoying but is there any fix or?

oak tangleBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

deft vale
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While your account is locked, I wouldn't be surprised if every attempt to bypass it with a VPN resets some sort of internal timer. VPNs make it look liek you are coming from somewhere else which is a yellow flag when an account is under attack.

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"try again tomorrow"
I tried again after 2 hours,

So my suggestion would be to follow the advice in the error message, and try again tomorrow