#Quality and Performance Issues in XBox Cloud Gaming (Fortnite)

1 messages · Page 1 of 1 (latest)

alpine portal
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I mean, when I play Fortnite on XBox Cloud Gaming in full screen on laptop, it happens that in a very short time, even in the lobby, the quality drops drastically and the response speed of the game on the screen is super slow, and it doesn't fix itself, it happens every time I enter, I mean, it starts with super good quality 60 and suddenly, What I said happens. If there are any further questions or things I need to say, let me know.
How can I put pictures here?

civic mangoBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

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finite fern
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Sounds like your ISP is throttling you.

It is not uncommon, especially for cable modem providers, for isp to give you “speed boost” for a few minutes and then slow you way down.

They do this for 3 reasons

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  1. most people only need web pages and email to load fast. This happens during the speed boost period
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  1. most speed tests only last a minute so they are able to trick people in to thinking their internet is better than it actuallly is
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  1. isps are evil and lie about their capabilities and deliberately trick customers
alpine portal
alpine portal
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I really need a answer to this

finite fern
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Run multiple speed tests back after back and see if they are consistent?

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See if there is a site that does long running speed tests and see if your speed drops off?

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Contact your ISP for clarification on your expected speeds?

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Dunno anything more than that

alpine portal
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Okay