#cloud gaming play button on pc greyed out

1 messages · Page 1 of 1 (latest)

long turret
#

I have a ultimate subscription and controller is connected it also says ready to play with cloud but yet the play button is greyed out only for cloud gaming so idk I need help i am on pc btw

cosmic ingotBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

inland sparrow
#

does ur country support cloud gaming

long turret
#

yes i live in the usa

inland sparrow
#

which game?

long turret
#

everyone

#

none work

inland sparrow
#

verify if ur pc is set to the us

long turret
#

just checked it is

inland sparrow
#

do u have something like this?

long turret
#

no I dont

inland sparrow
#

did ur ultimate run out or something?

long turret
#

no its still running

inland sparrow
#

out of ideas. try contacting xbox support