#profile can't be searched up

1 messages · Page 1 of 1 (latest)

spiral sage
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whenever somebody tries to search up my profile on xbox it doesn't show up for them but all my privacy settings are on public, any fixes?

brittle foxBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

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Additionally, no one here can assist with Enforcement actions of any sort.

spiral sage
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i have tried searching on google, i tried turning my settings to private then back to public and it's still not showing my profile.

woeful light
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This you?

spiral sage
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yeah

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when people search my profile up on xbox it doesn't pop up though i tried it on my other accounts too

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i just tried it on xbox app and my xbox and it dosent show my profile

woeful light
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that's a screenshot from the website. there are a billion vsouls found in teh app, not sure if yours is in the list it is too long lol

spiral sage
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it used to be like 3 or 4 months ago

torn condor
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Something's a little fishy because I'm seeing another account with the name "v soul"

woeful light
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(uppercase i vs lowercase L)

torn condor
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Sorry I took the wrong screenshot

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(I had tried both just in case)

spiral sage
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it's vSoul with an l no i or anything

torn condor
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Yes, that’s the second. Somehow these two are colliding.