#My Xbox Series S controller doesn't want to stay on even though I change the batteries

1 messages · Page 1 of 1 (latest)

round gorge
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we need urgent help
guys, my xbox series controller doesn't make any sense
When I click on the Xbox icon, my controller just blinks when I click, looking like my batteries are low.
But when I plug it in, I don't know, into the socket via USB on the cell phone charger and it's like it starts up slowly and then when I connect it to the cell phone via Bluetooth, even when I take it out of the socket it stays on.

tawny egretBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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knotty bramble
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so its connecting to your phone via bluetooth but not your console?

round gorge
round gorge
knotty bramble
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have you tried connecting the controller to your console using a data USB cable and a charging cable?

round gorge
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I don't have an Xbox console, I just bought the controller to use on the PC and GamePass

knotty bramble
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right so when i asked if its connecting to your phone via bluetooth but will not connect to your console and you said yes that was wrong then

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explain your issue clearly

round gorge
round gorge
round gorge
# knotty bramble explain your issue clearly

In short, when I press the Xbox logo button on the controller it only flashes once and turns off, I thought it was a low battery, I changed the battery and it didn't work I tried to buy 100% new batteries and it started working again but after a short time it stopped again and as if the control stopped turning on when the battery was still at 75%, I decided to do a test, I took my cell phone charger and connected this control which only blinked to the socket, making it have a charge. I paired it with the cell phone via Bluetooth and I removed the usb from the control, the expected result was that it would turn off shortly after, however that was not what happened, it actually stayed connected, it has already been connected for 30 minutes, paired with my cell phone, but if I turn it off or unpair the cell phone's Bluetooth, it turns off and have this problem again

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This controller is new, I bought it on Amazon, I'm not an avid gamer or an addict, I've only played it about 30 times since I bought it, it doesn't make sense that it has problems

knotty bramble
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it will pair with a data usb cable and if you unplug the USB it will stay connected using bluetooth.

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If the controller will only pair with a cable and its a new controller then very likley you need to update the controller and/or your phone.

round gorge
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I think I managed to get it working again

knotty bramble
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👍