#Need help Please

1 messages · Page 1 of 1 (latest)

viral kestrel
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Hey my little brother 1yr old got amused with the front power button on my Xbox one and kept pushing it powering on and off and now it won’t turn back on, I’ve tried disconnecting all cables to Xbox and different power outlets and nothing, power supply brick showing orange, idk what to do’

placid marshBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

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viral kestrel
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Xbox one

viral kestrel
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Hello?

mental badge
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If you've let it sit unplugged for a few hours and it still doesn't work there isn't going to be a lot more you can do on your own