#problem with payment

1 messages · Page 1 of 1 (latest)

cursive ocean
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I have a problem with payment and I filed a complaint and this response was: Is there a solution to this problem?

Hi Mohamed,
To be able to find this good knowledge.
We are writing to inform you that we have completed our investigation into your account. Unfortunately, due to a certain system, making purchases this way using your card has been strongly pushed forward.
Given your current location in Egypt, we recommend starting with PayPal as a way to get started. Not only is this a safe option with us, it is also widely accepted in your area.
Please understand that this regulation is final and has been made by our team after careful consideration. I ask you to refrain from contacting us from these countries except to comment, even if for another account.

Thanks again,

Microsoft support for Xbox

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wild barnBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

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  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

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