#not able to play gameswhile having active subsciption

1 messages · Page 1 of 1 (latest)

tawdry bay
#

i bought the pc ggame pass but when i went to play the game its teling me to buy the gamepass im logged in to the right account its showing that crurent subscription pc game pass

cursive sailBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

rustic relic
#

sounds like the game may have left gamepass

tawdry bay
#

Its happening with all the games

rustic relic
tawdry bay
#

Okie
Pc gamepass

rustic relic
#

yes

#

it shows that you have PC games and that its active ?

tawdry bay
#

I cant send the ss here tho

rustic relic
#

its showing the next charge is in 2023 how is that possible ?

#

Do you mean it shows expired on 4/9/23

tawdry bay
rustic relic
#

?

tawdry bay
#

Well leave it support helped me out its active now

#

Thankiu for your help yayshark

tawdry bay
# rustic relic ?

PC Game Pass
Next charge on 4/9/2024, ₹ 349.00 plus applicable taxes
Recurring billing on
₹ 349.00 Every month plus applicable taxes
Payment method

#

Thankiuuu for your support can u pls close this post 🫂