#My Xbox One S is not fully turning on.(?

1 messages · Page 1 of 1 (latest)

pale pewter
#

The Xbox is not "fully turning on".
Last night I was playing and the next day the console didn't turn on.
If I press the power button from the console, the button turns on and makes the "on" sound but it will not show anything on the screen. It will also not show up on TV that a HDMI device is not connected to the TV.
After a minute the console turns off by itself.

I also tried using the controller to turn on the console but the controller seems to not be connected to the Xbox anymore since the power button on the controller just flashes but never connects.

I tried resetting the power by disconnecting all the cables from the xbox for a few minutes and setting everything up again.

I tried changing the HDMI cable with a new one.

I tried using another power connection.

I tried using the "Power button+Pairing button" thing to reset the Xbox. (The menu won't even show up).

|I'm sorry if there are any grammar problem but English is not my first language but I tried.||

Thanks for your attention.

rustic tideBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

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hasty valve
#

Hardware issue and the console needs to be serviced/repaired.

pale pewter
#

thanks

rocky flume