#Windows 10 Xbox login issues (GamingServicesTcui.exe has stopped working)`

1 messages · Page 1 of 1 (latest)

torn zodiac
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Recently, I needed to sign out of my xbox account on my computer for testing purposes, but I ran into a problem. Whenever the sign-in screen appears, whether it be in something like the Minecraft launcher or the actual Xbox app, it immediately crashes, saying "GamingServicesTcui.exe has stopped working". Afterwards, I get an error code of 0x89235107 (Sorry, something went wrong. Try again in a while).

I did a ton of research online, but I haven't found a single solution yet that seemed to work for me. This is what I have tried so far:

  • running the debugger
  • restarting (and cold booting) my pc
  • reinstalling gaming services
  • reinstall the xbox app
  • running wsreset
  • reinstalling the xbox app
  • updating windows
stoic birchBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

torn zodiac
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I should mention I also tried the Gaming Services Repair Tool, and it didn't work either.

torn zodiac
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UPDATE: I fixed it, if anyone else is having this issue, my solution was to perform an in-place upgrade

craggy moon
torn zodiac
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basically reinstalling windows without losing your data

craggy moon
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idk what to do but ill try this real quick

torn zodiac
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wack

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it might take a little while

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it takes about as long as a factory reset would take

craggy moon
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bro.

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alright well... idk about that

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thanks tho i appreciate that

torn zodiac
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i mean if you get the file downloaded and get it all set up you can just leave it overnight

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that's what i did