#I need help with account

1 messages · Page 1 of 1 (latest)

wide eagle
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So this guy on xbox i forget his name but let’s call him joker joker made a group post about some fashion show on Fortnite but i joined it and it was me and him then we started talking then after a hour goes by he says he knows a guy on instagram who can get my free everything then i told him it’s a scam not everything is free and it’s a lie and joker showed proof that it’s not a lie about the free everything then he gave me the user to his instagram then i started chatting to him then he said give me your (Account user) (Email address) (Password) Everything and i did i let him to get my free everything that i wanted but.. He’s scams me and steals my account and demands a gift card that was 25 or higher then after a few weeks go by my mom FINALLY AGREED to buy me a gift card to get my account back but we go to a few places and then we go grocery shopping we get food and what i need and she got my a 15$ gift card and i said that’s fine we got home and showed him the gifted card and said you really he said why a 15$ i said sorry she likes going cheap sometimes he takes it and gives me the account back after a day past i tried to come up with a new password and email and i came up with a lot of passwords and they worked and changed them over and over and OVER until.. This password will be on this account forever then i changed it one last time and it worked then after a few hours i try to log in and I forget them i tell joker to help me and he’s does and he tells me the code to reset the password he said 4423 was the code and it didn’t work and after that.. He hasn’t responded in 4 months and i tried to get it back with everything i got i called Xbox support but he didn’t give me a recovery code.. If you want proof i have it.

native ivyBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

shell egret
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Nobody here can help with account issues, plus it's your own fault for giving your account info to someone. That's just wrong on so many levels.