#my Xbox Roblox has a white screen

1 messages · Page 1 of 1 (latest)

warm pendant
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#general-chat Hello, today Roblox on Xbox had an update and my Roblox stays on a white screen and doesn't start at all, I've been trying to play for over an hour and it always stays on a white screen, help me

winged patrolBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

static orchid
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Roblox done did messed up

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I’m having the same issue too, don’t uninstall

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It won’t fix the issue

warm pendant
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I reinstalled it and it really wasn't working

static orchid
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I told you not to bruh 😭

warm pendant
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I did this before joining the community when it updated, understand?

minor mesa
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WHat have you tried? I just googled 'roblox white screen' and a bunch of forum posts and a couple tutorial videos all popped up offering suggestions

static orchid
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There’s an issue with the game rn

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I can’t send an image

warm pendant
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The game starts normally but when you click to start it gets a white screen with a blue dot going from side to side and that was after the update.

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Then it doesn't come in and it stays like this mine has been for over an hour

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I already uninstalled and installed dnv and it didn't help

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And on my cell phone it works normally without this error

sterile marten