#Need help with account recovery

1 messages · Page 1 of 1 (latest)

green fog
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So I am pretty frustrated with my experience trying to get this resolved so far. A month or two I made an account specifically for a game so I could start fresh and play from the beginning. I used a random string of numbers and letters for an outlook email and then the same for the password (I know, stupid). Recently I formatted my pc and the txt doc that I kept with that info was deleted.

Here is what I know of the account:

-the gamertag
-the Microsoft account that is the security backup

Here is what I have tried:

-Account recovery through that backup account
-It gave me like 3 characters of the email which is at least like 20-30 characters long.
-Found the email of when I linked it to the other account and saw the same 3 characters of the email address

Whats so frustrating is I literally have access to the so called "Security recovery account" and I literally cannot use it because it won't tell me the full email address to recover.

reef sundialBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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agile knot
green fog
agile knot
green fog