#Controller drifting

1 messages · Page 1 of 1 (latest)

lusty pilot
#

So i got a new xbox series x, its working normal but when i press xbox button, it drifts
Can someone help 😭

pallid bayBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

glacial junco
#

when you press the xbox button what drifts?
you only ever press that button when you want to bring up the guide or go back to the home screen, not while you're activelly running around and shooting things with the sticks or whatever so what is 'drifting'

deft aurora
#

Have you made sure its updated

#

My xsx had an update today

#

So did the controller

lusty pilot
#

Its working perfectly other than that

lusty pilot
deft aurora
#

I would get with support they may tell you to take it back to the retailer

lusty pilot
#

Tried updating but it drifts back

timber bronze
#

Sounds like your right trigger is depressed slightly

#

that will cause it to skip to the bottom

#

make sure you aren't pressing the right trigger at all

lusty pilot
#

Anything i can do to fix it?

#

Or do i need to get a new 1

#

I got it from a sealed xbox x

deft aurora
#

Then its under warrenty

lusty pilot
#

Is it possible to update the controller using a pc

#

Ive seen that on PlayStation not sure if xbox has that too

timber bronze
#

You can update it, but it's not an update problem

#

it's depressed just ever so slightly

lusty pilot
#

So get a new one?

timber bronze
#

Yeah

lusty pilot
#

I see

timber bronze
#

Especially if it's brand new, I'd just exchange it

deft aurora
#

Get with support they will help you out

lusty pilot
#

Understood

#

I'll contact them

#

Thank you for ur help

deft aurora
#

They will probably have you regeister your xbox and what not for the warrenty side of things if thats not automatic by now i know my stuff always shows up on there website when i look at my warrentys