#Im getting suspension for no reason

1 messages · Page 1 of 1 (latest)

neon tundra
#

i posted a gorpu post and a few mins later i got supension for no reason and i would love to know why i look at the website to see my suspensions and it says "you have no active suspensions" & "you have no completed suspensions" if someone pls can help me find out whats going on i would love that

rich fossilBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

zinc geode
#

Additionally, no one here can assist with Enforcement actions of any sort.

The only help is the link(s) you got sent.

junior crescent
#

I'm getting the same thing n plus the Xbox support website is not working

zinc geode
#

For starters, are you absolutely sure you're actually suspended? There was/is a glitch (I'm not sure if they know about it) that will say you're suspended, but nothing changes.

If you are sure, nobody here can help, as nobody here works for the XBox Enforcement Team.

junior crescent
#

I really sure I did I restarted my Xbox n still got the message but when I go to the see my suspensions it shows I don't have any active

neon tundra
#

do u know the email to email them?

zinc geode
#

No. Like I said, the only help is the links you were already given. Afaik, there isn't a direct email for Enforcement to avoid the mass harassment that would likely happen if there was.

neon tundra
#

yeah the website is not working so

neon tundra
zinc geode
neon tundra
#

yeah it bugs for few times and when it work it tell me im not suspended and i dont have any suspended

#

why is a xbox discord made if no one can fix something

burnt umbra
#

And customer support can not help with endorsement issues either.

rich fossilBOT
#

This is volunteer community support. There are no guarantees to how fast someone will respond, or if anyone will respond at all.

No one here has access to account information. No one here can help with self-repair.

If you want urgent support or anything account-related then you have to contact official support at https://support.xbox.com/contact-us/

neon tundra
#

then why does it say community SUPPORT

zinc geode
#

Because it's .... COMMUNITY support. It literally says it's other members of the community volunteering their time.