#INSTALLATION PROBLEM

1 messages · Page 1 of 1 (latest)

simple raptor
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Please please pleaseeeee i need help devs mods everyone here i need to fixxxx this problem with the installation failed thing with literally any game from the store free or one I've bought it just wouldn't let me anymore I've tried every solution unplugged everything and power off and on nothing left to do like what

stray idolBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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  1. What troubleshooting have you tried?

Please list everything you have attempted.

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simple raptor
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All i have and i can give is when i go to the store and try to download a game it just says installation stopped immediately and when i try to resume it same thing happens again. I've tried unplug everything and plugged back. Power off and cables out. Shutting down. Unplugging my hard drive. Tried many different games and it's all Just the same in my que it's "INSTALLATION STOPPED"

raven idol
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If you click the stopped tile, what is the error message it shows you?

simple raptor
raven idol
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What is the code? And it should show it to you every time you click.

simple raptor
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one sec

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it's just "installation stopped" then the name of the game

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then when i click on the game in the que it's

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something went wrong give it another try

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code is

0x87e0012c

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I've tried what the error code says in the website. Still the issue didn't solve

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I've been trying so many things for the past week from videos Reddit and Google and nothing changed

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i think I'll give up and Never install any games anymore tacticat

split oasis
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This thread has the 'issue resolved' tag on it. Did you add that yourself to indicate that you don't want anymore help from a literaly Xbox developer who was asking you questions, or was that accidentally added and should be removed?

simple raptor
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I removed it

raven idol
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Do you see that same error code for everything you try to install or just something specific? What are you seeing it for? And where are you starting the download from?

simple raptor
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Also starting the download from the store

raven idol
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Exact same code?

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What happens if you start the install from my games & apps > full library

simple raptor
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sorry for the late reply. I've tried now the full library and from there it's still the same thing

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something went wrong and the same code as well

0x87e0012c

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I've come to a solution and it might help I'll just reset/format the device and maybe that's gonna solve my problem and I'll let you know if it did

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besides that thanks alot for everything you did even if it didn't help you still wasted your time to try with me beankiss

simple raptor
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Emmmmm

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I Fixed itttttt

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I can download normally now like no problem

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I just restarted the whole system but only keeping my apps and games

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Idk if anyone else got this problem but that solution worked for me 100%

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No errors anymore