#Xbox series x does nothing when ever I put a disk into it

1 messages · Page 1 of 1 (latest)

pulsar sage
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Every time I put a disk into my Xbox series x my Xbox series x makes a few noises and then nothing happens. Like no screens saying unable to read disk.

tired vaultBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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sinful sonnet
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Does a different type of disc (a music cd or a video dvd) work in your Xbox?

pulsar sage
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I mean the disk works in my Xbox one

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I have tried different game disks but I still get the issue

cosmic pebble
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try factory resetting your xbox keeping my games and apps

sinful sonnet
pulsar sage
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No

sinful sonnet
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And to double check you are putting it in the right way up right?

pulsar sage
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Yeah

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It doesn’t pop back out

cosmic pebble
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so the disc is stuck in the console the eject button doesnt work?

pulsar sage
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Ok well no that’s not the problem I can get the disk out easily it’s just that whenever I put a disk inside it doesn’t download it

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I have had this Xbox for like s couple of months now

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And it did this when I first got it

cosmic pebble
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try factory resetting your xbox keeping my games and apps

pulsar sage
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How do you factory reset again

cosmic pebble
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sometimes the console reads the disc but the disc icon is missing from home. That was an bug on the insiders before now.

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settings system console info reset or something like that but in settings

pulsar sage
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Ok so I just reseted it

cosmic pebble
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a factery reset takes more than 20 seconds

pulsar sage
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So the reset is done now

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Like the loading is

cosmic pebble
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did it take you to set the console up again like when setting up a new console like setting your language and location?

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or did you just restart your console.

pulsar sage
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It took me to the language and location thing

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And I did all that and i still have the problem

cosmic pebble
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alright has this is happening with all games and those games work on a other console then it shows the console disc drive is bad/going bad so you need to send it too Microsoft to get it repaired

pulsar sage
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Ok