I accidentally changed my username using the wrong xbox account. I requested a refund, and the refund was accepted and I have received the money back. However, the username of that I accidentally changed wasn’t changed back, so I can’t make the username change on the right account because the username is taken. (by the accidental change account)
#Username reverting problem
1 messages · Page 1 of 1 (latest)
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if anyone knows pls respond, thx
?
That's an account issue we can't help with
Either you need to pay to change your names multiple times on teh differnet accounts, or you need to contact official support for help unraveling whatever happened
I'm not an expert, but I'm pretty sure it takes time for it to go through. Other then that, as Tact said, you have to contact support. Nobody here can help with account issues.
does xbox usually just give the refund without reverting the user back
no one here is going to know that, lol.
the number of people who do refunds on name changes is probably exceptionally low