#keyboard and mouse freezing series s

1 messages · Page 1 of 1 (latest)

mint sluice
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Keyboard and mouse is freezing for 3-5 seconds every 10-30 seconds

sweet charmBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

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If you do not provide answers to all of these questions, you are not likely to receive a response.

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stable ingot
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Plug your keyboard and mouse directly in to the xbox, not through a usb hub.
if you have an external usb hard drive (or other devices) try disconnecting them.

mint sluice
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Wdym not trough a usb hub

mint sluice
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What is a usb hub?

stable ingot
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An external device that lets you connect multiple usb devices with one cable

mint sluice
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No i dont have that

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U think having plugged in only keyboard and mouse without controller would fix it?

mint sluice
stable ingot
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You must have a controller. Removing it won’t fix anything.

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Xbox doesn’t have polling rate controls afaik

mint sluice
stable ingot
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Okay it won’t change anything. The Xbox is designed to have a controller connected.

mint sluice
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I can turn it off and turn the xbox with just kbm

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Now the mouse dont even work 💀

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Nah thats crazy im selling the xb im buying play station

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But now fr u think that can be software problem or my xbox