#hey guys, anyone can help me with xbox headset ? FAAAST

1 messages · Page 1 of 1 (latest)

toxic sand
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my xbox wireless headset don't turn off, there is orange light

granite sequoiaBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

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karmic flame
toxic sand
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on official support, it says that if the orange light is continuously on it has a low battery, I put it to charge, it should be blinking

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I can't disconnect or reconnect

karmic flame
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hold the power button until it turns off

toxic sand
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I was just using it on my notebook, it said 50% charged, then I noticed some strange clicks but I believe it was my notebook, so I went to buy the settings with the old phone and I couldn't reconnect it, I turned on the console, strangely it changed the game when I changed the microphone, and now it doesn't reconnect after an update I applied

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sorry for delay, translating

toxic sand
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PLSS I need to charge it, anyone know what I need to do?

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is charging now I found a tutorial telling me to press the power button and microphone at the same time and quickly plug it in, it worked and now it's charging