#help with suspension

1 messages · Page 1 of 1 (latest)

compact osprey
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I just got suspended and I am trying to figure out why so I can move forward . I remember a bit ago there was the Microsoft website where you can look to see what your account has been reported for and I was wondering if you guys have the link for it because it would bring light to the subject

rare ravenBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

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Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

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  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

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compact osprey
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Ok well that website doesn't help at all

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Respectfully

knotty palm
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That's your only option. There is literally nobody here that can help.

compact osprey
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Do you know the name of the site I'm talking about

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Alright cool so what if someone is reporting a message I sent years ago over and over how would I know? I haven't said anything bad for years

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Also on the website it says I have 0/8 strikes but I'm still suspended

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I don't understand

knotty palm
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Are you 100% sure you're suspended? I know there was a bug that would show you a suspension on the site but you're not actually suspended on XBox.

compact osprey
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Yes I am everytime I try to join a party, send messages and that sort it says I have been suspended and then it gives me a link to the enforcement page in which I sign in to see the status and it says 0/8 strikes ... The literal only time i cuss is when I'm in a party with friends and in that case we're all swearing at eachother... Everbody does the same thing . Respectfully

plucky yacht
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Unfortunately no one here can help with this. The bot message is all we can say.