Xbox.com sign in issues. | XBOX | Page 1

lusty cradle Jan 31, 2024, 1:49 PM

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So i cant log into the account when i use xbox.com and i need to change some settings on there to use multiplayer, I have bought multiple games and i cant even play them with this issue and its been here for months where i just now report this due to me thinking it was just a minor bugg that would get fixed.

zenith plumeBOT Jan 31, 2024, 1:49 PM

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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

What troubleshooting have you tried?

Please list everything you have attempted.

Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

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wind pagoda Jan 31, 2024, 1:51 PM

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What exactly happens when you try to log in?

lusty cradle Jan 31, 2024, 1:54 PM

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so when i click login it loads like 3 times then im sent back

wind pagoda Jan 31, 2024, 1:55 PM

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Hmm it doesnt give you any info likr invalid mail/password or smth?

lusty cradle Jan 31, 2024, 1:56 PM

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no

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it gave me that the first time and then after i put my gmail in i got this issue happening every time since

wind pagoda Jan 31, 2024, 1:56 PM

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Doubt it will help but Maybe try to log in on the official microsoft website

lusty cradle Jan 31, 2024, 1:57 PM

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i click login it loads sends me back to the normal homepage without being logged in and then repeat

wind pagoda Jan 31, 2024, 1:57 PM

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Weird

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Again try to log in on microsofts website, if it works you should be logged on xbox too.
If that doesnt work maybe try reseting your browser

lusty cradle Jan 31, 2024, 1:59 PM

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microsoft works fine but not xbox.com the normal xbox app on pc works too and i login to play the games but when i go into them it says change your settings to play online

wind pagoda Jan 31, 2024, 2:00 PM

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If you are logged in on microsoft you are logged in on xbox too as they do use the same account maybe try opening the url you want to access directly

lusty cradle Jan 31, 2024, 2:00 PM

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im trying to use a diffrent browser now

wind pagoda Jan 31, 2024, 2:00 PM

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Ye that could help

lusty cradle Jan 31, 2024, 2:03 PM

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it aint working

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i got to the login page and i used my info to login like normal but then the same issue started happening

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and now the normal issue is repeating

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clicking log in, loading, back to homepage without being logged in, repeat

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@wind pagoda do you know what can be done?

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i tried to get help from a friend trying to login but that dont work too

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its only the issue when i use my account

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when i use any other it works perfectly fine

#Xbox.com sign in issues.