#i need help with gamepass

1 messages · Page 1 of 1 (latest)

void ledge
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When i redeem the giftcard and put credit card info do i just turn of constant billing and if i do will it still take money away? And if i press a game and buy it by accident what do i do can i get my money back? And what if it doesnt let me take away constant billing do i just cancel the subscription?

fiery iglooBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

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  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

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If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

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fluid geyser
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If u turn off recurring billing it wont bill after the period ends. If u buy a game accidentally u can refund it only if it has been brought in the last 14 days and played less than 2 hours

void ledge
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How do i return?

solemn aurora
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Why not just avoid buying something instead?

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It's a multi-step process to buy something, so it's easy to avoid.

fluid geyser
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And this sounds all hypothetical

solemn aurora
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No point stressing about how to do something when you can easily avoid that situation in the first place.

void ledge
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And i also have another question

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If i download a game from gamepass

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And i use it for more than 2 hours

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Do i still get my ssd back when the gamepass finish

solemn aurora
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The time has nothing to do with it. To get your storage space back just uninstall the game