#emails from Xbox

1 messages · Page 1 of 1 (latest)

warped oyster
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Hi there. Every day I get the same email from Microsoft saying Thanks for contacting Microsoft Support for Xbox - Thanks for your patience while your refund request 7018981029 was being processed.

The decision and details can be viewed at the Xbox Refunds Center.

We’d appreciate hearing about your refund experience. Please take a moment to complete this quick survey.

Thanks again,
I was asking as I haven’t put in a refund from Xbox since last September, was just wondering why I get the same email every day from them?

latent solsticeBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

normal gorge
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Sounds like something you need to contact support to look into

warped oyster
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Ok coz it’s getting annoying yk as at first I thought someone was in my acc but it just keeps happening lol

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I’ve changed my login and password and stuff already just to make sure

dim abyss
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You sure all the links are legit and it isn’t just one of the standard “oh no I didn’t buy this I better click the links and figure it out whoops I’ve just been pwned” mails?