series S multiplayer issues | XBOX | Page 1

true phoenix Jan 20, 2024, 7:19 PM

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Tried the two main games I play on the multiplayer mode plants vs zombies 2 garden warfare and GTA 5 online, neither of them work, they both tell me there’s a temporary network problem and I tried this lastnight and had the same issue yesterday, I’ve checked that I am connected , I ran the multiplayer test thing in the Xbox settings it’s told me everything is fine I’ve tried everything GTA5 is telling me it’s having problems with the rockstar cloud and my account, have I been hacked or something? I can watch YouTube on my Xbox what is happening, xbox says it’s online, have I been hacked

fast quiverBOT Jan 20, 2024, 7:19 PM

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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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true phoenix Jan 20, 2024, 7:29 PM

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I’ve tried everything can I not get support??

tribal heron Jan 20, 2024, 7:35 PM

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what is your NAT? Settings Network Test NAT type

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also run a detailed network test settings Network Test Network speed and statistics and post the results here

true phoenix Jan 20, 2024, 7:46 PM

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testing NAT says "It looks like your NAT type is open right now"

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test network connection says " all good"

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testing remote play has come up with the connection issues, it says everything is ticked apart from network latency and networkj type, they both have the amber trianlgle

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netwwork speed and stats are
dowload speed 65mbps
latency 89ms
wireless strength 78%
upload speed 17.71 mbps
packet loss 0%
and MTU 1480

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multiplayer connection test is all good

true phoenix Jan 20, 2024, 7:51 PM

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true phoenix testing remote play has come up with the connection issues, it says everything i...

this is my only issues then with all the gtests ive done

tribal heron Jan 20, 2024, 7:54 PM

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alright that looks alright. It souynds like the GTA rockstar thing is a differnt issue. Do you have network issues with any other games?

true phoenix Jan 20, 2024, 7:54 PM

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with pvz gw2

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i open multiplayer and then it just freezes

tribal heron Jan 20, 2024, 7:55 PM

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yeah sure i was meaning other games

true phoenix Jan 20, 2024, 7:55 PM

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i only play thos 2

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why would my xbox not be letting me play multiplayer online games, i can use wifi on my phone and watch yt on my xbox but not online games

tribal heron Jan 20, 2024, 7:58 PM

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because watching you tube and playing a multiplayer game are not anything like the same.

true phoenix Jan 20, 2024, 7:58 PM

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how can i fix this

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would an ethernet cable change things?

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i dont have one connected

tribal heron Jan 20, 2024, 8:03 PM

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first thing to try would be to fully restart your xbox and router and redownload your account.
Head to settings account remove account and then shutdown your console. Unplug the power to your router and console for 2 mins then restart your router. wait 5 mins for it too report then redownload your account and try again. You can also try a wired connection but the results looked okay.

true phoenix Jan 20, 2024, 8:04 PM

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even though i just bought the xbox 2 weeks ago

tribal heron Jan 20, 2024, 8:04 PM

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with the GTA Rockstar issue it could be a network issue but it maybe an account linking issue possibly

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even if you just got the console

true phoenix Jan 20, 2024, 8:05 PM

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ok

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would removing the account and re adding it would i loose any game i have bought

tribal heron Jan 20, 2024, 8:08 PM

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no

#series S multiplayer issues