#please read this Xbox

1 messages · Page 1 of 1 (latest)

gleaming moth
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Hello Xbox. I would like to report this. Today this morning I was playing my Xbox siries x. It says in the bottom remotely. Once it shows that it just randomly pressed random buttons. Not only that my Xbox was turning on and off automatically and I couldn't do anything about it. While that was happening I was download ing a game. And the Xbox pressed cancel download by itself. Thank for reading this.

rugged scaffoldBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

gleaming moth
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I did include my Xbox model

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What do you mean?

wide current
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Did you read the full bot message?

gleaming moth
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Yes I did

wide current
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Then what part is confusing?

gleaming moth
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It said to include the console Xbox model in my speech. I did include it

wide current
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It says "Make sure you've done all these things:"

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It can't read and understand what you've written

gleaming moth
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Look at what is your issue what the bot just said

wide current
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I know... I wrote that message for the bot, look just above that

gleaming moth
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I read that top

wide current
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Then you should understand that you didn't need to question that part of it, you met the criteria. The bot can't parse and understand what you said, it's a message that gets parsed when any new thread is created, because most people don't actually specify their issue.

gleaming moth
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What ever

wide current
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As for this "remotely" text, I'm not sure what you're talking about there, do you have a picture?