#Someone changed my account email and deleted the old email, how do I get the account back
1 messages · Page 1 of 1 (latest)
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Change the account email
they already did and then deleted the original email
no they deleted it and i dont know what they changed it to
So did they delete the microsoft account or did they change the name
Cause if they deleted it theres no getting it back
If they changed it there might be a slim chance of prooving ownership to microsoft
they only changed the email on the account and the password and then deleted my og email
Did you perhaps use the same password for both?
Okay so I dont really know how microsoft support deals with this or even if they do, but baseline would be is you would need to prove ownership before that happened, so gather photos, anything really and then just present it as proof
i have my xbox one with the account on it and it says the og email on it still
You need to follow the instructions provided.
No one here can assist with this,
Yeah because it has not been updated
The longer you delay in following the instructions the lower likelihood of success
is that a good thing tho that it says that
Its not good or bad, it means that the info on the console has not been updated since you were signed out after they changed the pssword
Its basically a shell if you think about it, and you cant break it without the password to update the info
If thats a good definition