#Just bought 9 things.

1 messages · Page 1 of 1 (latest)

signal siren
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Ok so I just bought 9 things for Snowrunner which cost me £48.11 exactly.

And when I bought them, they didn't install. So I had to restart my xbox 5 TIMES for them all to install, ONLY to realise that NONE of them ACTUALLY DID!

This is obviously a problem with the Store itself, or my xbox one s is just that old that it barely works anymore.

This is the ONLY time this has happened. Everything else I have bought has installed no problem, and once I try to install them via the 'manage games & apps' section, NONE OF THEM INSTALL!!!

PLEASE FIX THIS ISSUE XBOX!!!!

hybrid jackalBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

quick quiver
signal siren
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The icon for the download won't load

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Like the icon for the actual item I bought refuses to load and even the finished downloading section up top doesn't get filled

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So I really do not know what to do, because I can't afford to buy a Series console rn

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Add the fact that my console legits forces me to factory reset it every couple weeks tells you everything on how long I've had my old gen One S

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And I am not trying it again mainly because I know the same thing is just going to happen.

quick quiver
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If you aren’t interested in trying any thing then you should contact official support