#Controller issue with Samsung TV

1 messages · Page 1 of 1 (latest)

hallow notch
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Someone help idk what to do

tawny violetBOT
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hallow notch
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When I try to run a game the tv says the controller might not be auto configured.

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And when I click switch sources the controller does not work.

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Iv tried everything

fringe laurel
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what game are you trying to play does it happen in all games?
Does the controller work on the home screen or can you try the controller on a other device?
What do you mean by I click switch sources the controller does not work?
what is i tried everything?

hallow notch
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Yes. I only have one device, once I select switch sources nothing works

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I tried reconnecting controller, getting a new controller.

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None work

fringe laurel
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what are you using to chat here on discord you have a mobile phone?

hallow notch
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Mobile

fringe laurel
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so that is an other device you can try connecting your controller to your phones bluetooth to test the controller

hallow notch
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Yes

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The phone works via Bluetooth

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But I don’t have Xbox on my phone so I can only play asphalt

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It seems I can’t send media in this channel

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Or at all

fringe laurel
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you can upload the screenshot to a sharing site and then share it here like imgar or one drive

hallow notch
fringe laurel
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ah okay so your trying to conect your controller to a Samsung TV not an xbox console you didnt clearly say that

hallow notch
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Oh I’m sry yes

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When I switch sources to Xbox I no longer can use any device to do or select anything

fringe laurel
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so its saying you may need to disconnect the controller from your TV or other device? then switch sources and reconnect your controller. Thats how i read that.

hallow notch
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Yes

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Yet when I switch sources I can no longer do anything

fringe laurel
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did you discount the controller 1st

hallow notch
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To elaborate, when I click on switch sources it loads up the game in the disk and tells me to press a when I can.not do anything

hallow notch
fringe laurel
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then i no idea you likely need to reach out to samsung support or look online on there support site maybe? I have a samasung tv but i never tried it with the controller maybe your model isnt supported? I not sure

hallow notch
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Ok