#Xbox account was hacked.

1 messages · Page 1 of 1 (latest)

magic oar
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so the yesterday, i tried to hop on my xbox, and it said i needed to sign in, but it was a whole different microsoft account that i originally had. i tried to log in to the microsoft account that WAS linked to my xbox account, but it said it didn’t exist. then that same day, i checked my messages on my phone and one of them said that my phone number was unlinked to the microsoft account that was originally linked to the xbox account. already tried to contact microsoft, but nothing.

median sailBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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