#disc game not downloading

1 messages · Page 1 of 1 (latest)

hasty river
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How can I increase my disc download speed? (not network)
If it helps, here some additional details:
I'm installing cod aw disc version.
Disc: 15.38 GB of 30.49 GB
Network: 23.06 GB of 23.06 GB

winter sequoiaBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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remote leaf
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Download the game via the Xbox mobile app on a smart phone

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And it will download the entire game rather thin using the disc

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You can download games you don’t own just can’t play them unless use disc or own the game digitally

hasty river
remote leaf
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But next time you can start it on the mobile app

hasty river
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So I got to cancel the installation?

remote leaf
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I’ve used that method if I’ve ordered a game in the mail I’d pre install it before I got it

remote leaf
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Or wait for it to install from disc

hasty river
remote leaf
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If it’s not to scratched try rebooting

hasty river
remote leaf
hasty river
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So after 3 days, I have cancelled the update. What to do now?

remote leaf
hasty river
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Ok. I have done it. I have two questions:
1.Can I speed it up with ethernet?
2.will this resolve the installation stopped error?

hasty river
#

Can you help me out?

hasty river
remote leaf
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Yes you can speed up Ethernet u have to pay more for your internet tho

hasty river
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So the download won't be stopped, right?

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Ok so I used ethernet right now, and it has stopped.

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And on the xbox app it says waiting for xbox

pure spruce
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smh

hasty river
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That cruel karma.

hasty river
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I've done everything

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I've installed the game from xbox app. I've inserted the disc, and now it doesn't work...

copper girder
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What version of the game is it? 360 or XB1?

hasty river
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XB1

copper girder
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And what happens when you try to launch the game?

remote leaf
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I told him to install the game via the Xbox app because when he was installing it from the disc the installing from disc part would get stuck.

copper girder
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And they've done that, as they said above.

remote leaf
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I know I’m just informing you

hasty river
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If I only could send a picture...

copper girder
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You said it was installed already

remote leaf
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What game is it?

hasty river
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Look, I installed it on xbox app.

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Call of duty advanced warfare

hasty river
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But when I insert it, it acts as if I didn't install anything

remote leaf
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Did you install the Xbox 360 version via the app? And maybe have the Xbox one disc?

copper girder
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I asked about 360 because you were talking about Fifa a moment ago.

remote leaf
copper girder
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Did you fully uninstall everything that was in progress from the disc before you started the download from the app?

hasty river
hasty river
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If I get a picture sending ability, I'll show it.

copper girder
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A picture of what?

remote leaf
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You can dm me a photo if you’d like

hasty river
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Ok

copper girder
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oobis, keep it in this thread

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You're not to act as a workaround for a lack of image perms.

remote leaf
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I’m just trying to help him

copper girder
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And help goes here in community support. We can get a pic if we need it in here

remote leaf
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Thin what’s the big deal? If we could get pic in here anyways

hasty river
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I have two call of duty advanced warfares on my game page

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One is the version I installed from xbox app

copper girder
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Right, so we don't need a pic to see that. Your explanation is sufficient.

hasty river
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One is the disc version

remote leaf
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Ok that’s odd its just a photo of his game library and he has 2 games with same icon ones installed and one is installing from disc

hasty river
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The installed one is the xbox app one

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When I wanna open the xbox app one, the error "0x803f8001" pops up. Which reads: "Do you own this game or app?
fyouhave a game disc insertit now.lfyoubought this online make sure youre signed in. lfyou
don't have rights for playing it you'l need to get it at the Microsoft Store. (0x803f8001)"

remote leaf
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Maybe the windows store version is a separate version from the disc version in that case only option would be to install it off the disc

hasty river
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I used mobile

remote leaf
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Idk why they would have done that

remote leaf
copper girder
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Is the disc from a different region?

hasty river
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I got it from an iranian store.

copper girder
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And is that a different region than where you live?

hasty river
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Nope

remote leaf
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So the case doesn’t say esrb or pegi on it

hasty river
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It does

remote leaf
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That means it’s a American or European disc

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If it has ESRB on the disc it’s American if it says Pegi it’s European

hasty river
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So it's European

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What to do now?

remote leaf
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So you prob installed the Iranian version of call of duty via the app. and the disc is installing the Europe version so you’d have to use the disc to install it hopefully it works this time

hasty river
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I tried again and... it didn't.

copper girder
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Return it to the store you bought it from then

remote leaf
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Disc might be to scratched

hasty river
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Before I resetted my xbox to exit out of a mode where I can't use it online, it worked fine.

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The disc version gets stuck at 2.47 GB in.

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Now I don't know what to do.

copper girder
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Return the disc to the store

hasty river
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I've wasted so much Internet on that download...

hasty river
copper girder
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There's not much you can do then except maybe buy it digitally.

remote leaf
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If there smudges on the disc you could try cleaning it that could explain why it’s not fully installing

hasty river
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Hi guys.