#120 hz not working on my xbox series s

1 messages · Page 1 of 1 (latest)

paper prawn
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if someone could please help me my problem is I have a 165hz monitor and I have my xbox connected I have 120 hz enabled with 1080p made sure it set my monitor to 120 hz so I know its working but when I go into a game I cannot get 120 fps I have tried different hdmi cables even hdmi 2.1 if someone clould please dm me with help with be great!

lavish bearBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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drowsy tinsel
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@paper prawn

paper prawn
# drowsy tinsel okay so some few things xbox is set to 120fps in settings? the game is set to r...

yes I have 120 hz enabled on my xbox and my monitor is running at 120 hz and the game will not run at 120 fps The option wont even show up as if im not on 120 hz but I have checked and made sure my monitor was on 120 hz and it was working ive tried it on my pc and it works but my xbox will not run games on 120 fps might not reply till tmr bc I have to go so please give me time and dont rush and ping

drowsy tinsel
rose bronze
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What game is it? If your can enable 120 Hz in the Xbox settings (it's Hz, not FPS there) then your monitor supports 120 Hz over HDMI and Xbox detects that correctly. Checking the checkmark then allows games to see that as an available option, if they want to offer it (it's up to the games as to what display modes they offer).

paper prawn
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just no 120 fps infame

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ingame

normal cedar
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this is what Laura was saying above.

paper prawn
rose bronze
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Did you do all the steps Epic said?

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If so, contact Epic

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For why it’s not there