#game pass

1 messages · Page 1 of 1 (latest)

muted rose
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i have an xbox game pass for pc but i didnt redeem it yet can i exchange it with xbox game pass for console #xbox-game-pass

solemn nymphBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

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Additionally, no one here can assist with Enforcement actions of any sort.

sly ravine
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No you can't exchange it.

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Your best option would be to redeem it, then purchase a month of Game Pass Ultimate. The PC Game Pass will then be converted to Ultimate.

muted rose
sly ravine
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Only if you choose to upgrade it, yes.

muted rose
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@sly ravine

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i have a question

sly ravine
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So ask it

muted rose
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can i dm u a photo

sly ravine
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No

muted rose
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i cant post it here

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i have redeemed an xbox game pass for pc code

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i went to redeem it it said

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add a payment method

sly ravine
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So add a payment method.

muted rose
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y

sly ravine
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Because you need to

muted rose
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wht is it for

muted rose
sly ravine
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You have a trial code. A payment method is needed on the account to redeem it in case you choose to continue using the service when the trial ends.

muted rose
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if i dont want to

sly ravine
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Then you get no Game Pass

muted rose
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i dont want to continue after the trial ends

sly ravine
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Then cancel before the end of the trial.

muted rose
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how do i do tht

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  • wont my credit card be saved
sly ravine
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In your account subscription settings.

muted rose
sly ravine
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You won't be charged if you cancel before the end of the trial or turn off auto-renewal.