Ok, so I just bought a wireless controller, got home, opened it up, and when I tried connecting it it worked great for about five minutes and disconnected. I went in did an update and itnresolved the issue for another five, and every time it disconnects I have to take the batteries out, unplug the Xbox, and then wait awhile. I plug it back in, reconnect it it works and disconnects again. This also happened with a past wireless controller. I’ve tried two new sets of batteries, one pair of which came with the controller and were sealed. Any help would be appreciated, I tried treating myself to wireless instead of wrangling wires but I’m at a spot where idk what else to do. I just spent $60 on a new controller and don’t want to have to return it.
#Xbox 1 controller issue.
undone delta
vivid owlBOT
Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.
If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.
In order for members of the community to provide adequate support, make sure you have provided answers to the following:
- What is your issue?
Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
- What troubleshooting have you tried?
Please list everything you have attempted.
- Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?
If so, what results have you seen and tried?
If you do not provide answers to all of these questions, you are not likely to receive a response.
Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.
If you need immediate support, please contact Xbox Support.
Additionally, no one here can assist with Enforcement actions of any sort.
undone delta
I listed my issue in there, I’ve done all the basic troubleshooting, along with disconnecting it/forgetting the device, and I already searched here and forums and haven’t found a solution.
brisk jackal
On Xbox, go to power option, and select Restart Console.