#not letting me take clips

1 messages · Page 1 of 1 (latest)

sage linden
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Hello I'm just wondering on why it will mot allow me to take clips on xbox I have a game open and I have space to take clips but it will not allow me to take a 30 second clip

candid bladeBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

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sage linden
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  1. Not allowing clips but allows screen shots

  2. I have tried deleting clips and screen shots

  3. Not yet no

abstract salmon
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What kind of console do you have?

sage linden
sage linden
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I NEED ANSWERS asap

candid bladeBOT
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This is volunteer community support. There are no guarantees to how fast someone will respond, or if anyone will respond at all.

No one here has access to account information. No one here can help with self-repair.

If you want urgent support or anything account-related then you have to contact official support at https://support.xbox.com/contact-us/