#Remote play setup

1 messages · Page 1 of 1 (latest)

echo crest
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Trying to setup remote play and also so i can download games from my phone to the console.

When i press add an existing console and press next, it says sign in and then on your console which i have but i don’t know what else to do from that point on. Idk if im supposed to wait for something

mortal remnantBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

grand pecan
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you dont need remote play in order to download games to your console. You can just sign into the xbox app on your phone and use the store

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any games you download will preload on your console. You can install any game from the app with out having to pay. Then once you want to play you just select buy on console.

echo crest
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i’m signed in alr

echo crest
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xbox support is no help it’s too vague

grand pecan
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you can also use the website

echo crest
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i tried searching cod ww2 on the console itself but it doesn’t even show up it’s just some hunting game called call of the wild or smthn

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it’s crazy because this is a game i’ve downloaded and bought yet it doesn’t show up on the home screen

white saffron
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Is your Xbox set to home?

echo crest
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wdym

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@white saffron

white saffron
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Never mind, Xbox changed how adding existing console to app.

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Are you still trying to add the console or it’s already added?

echo crest
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i can try and send u an ss if u want

white saffron
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So you’re still trying to add. Try following the directions in order. Press add existing console then turn on console and sign in when it says to.

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I don’t need a ss of a page that says “Turn on console…”

echo crest
white saffron
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The setup should auto do this, but just in case. Go to Xbox setting, and enable remote features.

echo crest
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i just have a vertical list that mentions:
Account
Safety and Privacy
Audio and Video
Accessibility
Input

And all the options of these r also limited when i go into audio and video for example its just a toggle that says: enable navigation sounds

white saffron
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what? do you have a child account or something?

echo crest
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anyways i searched on youtube how to disable a child account but it won’t let me go to the part i need to, its not listed

white saffron
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you can't disable a child account, have to age to 18. your parents can update the settings to allow you to play online.

echo crest
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it wasn’t a child account before that’s fs, when i search on the consoles games selections rocket league also doesn’t appear

white saffron
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contact official support for account issues.