#xbox wont display 4k after i reset settings

1 messages · Page 1 of 1 (latest)

cursive drum
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I factory reset my console, now it wont display 4k, 120 hz, its stuck at 640p on all three modes,
Auto, hdmi, .. pls help me

ornate fjordBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

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cursive drum
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Pls help someone

marble thorn
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Unplug everything.
Replug everything.

cursive drum
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Not working

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Its like its not detecting hdmi 2.1 my lg c3 tv

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Cant even open game optimiser menu

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Already did a factory reset on everything too

marble thorn
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Try a different input on your tv and a different cable

cursive drum