#Accessing previously bought games on Cloud Gaming

1 messages · Page 1 of 1 (latest)

tawny glacier
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So i’ve bought some games on xbox that don’t show up on cloud gaming… what now? how do i access them?

graceful magnetBOT
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proper kiln
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Owned games on cloud is still being developed. If ur games that u brought isnt on game pass then it wont be on the cloud

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Plus if the said games left game pass then no more cloud in those games

tawny glacier
proper kiln
tawny glacier
proper kiln
tawny glacier
tawny glacier
echo beacon
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remote play you need to install the games to your console.

tawny glacier
echo beacon
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because they are not cloud enabled

tawny glacier
echo beacon
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they wont be.

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The only way is to play them from your Xbox with remote play

tawny glacier
weary wedge
# tawny glacier and you said if they r not on remote play then thats it? you dont have any games...

Cloud Gaming / Xcloud: A feature of Game Pass Ultimate that lets you play some Game Pass games without an xbox. When the game leaves game pass it can no longer be played in Cloud. (Today there are 381 out of 457 game pass console games available in cloud). This uses an app or a web browser.

Xbox Remote Play: A feature of your Xbox console that lets you play your own games, if your home network is set up right. Your xbox must turn on, connect to hte network, and you can play your own games that you have bought. This uses an app.

tawny glacier
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i tried downloading cod ww2 on my phone with the x box app to my console but it wouldn’t let me it gives me the option but when i press it, it doesn’t enable anything

echo beacon
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yes I have games that are no longer available, what does that have to do with your cloud gaming?

weary wedge
tawny glacier
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i’m on cloud gaming right now, i turn on my x box to try and switch to remote play but it stays in cloud gaming

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thanks for the help @weary wedge

smoky mortar
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You don’t “switch” to remote play, it’s always done in a separate app (usually the Xbox app).

tawny glacier
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through remote download in the app?

tawny glacier
weary wedge
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Cloud Gaming / Xcloud: A feature of Game Pass Ultimate that lets you play some Game Pass games without an xbox. When the game leaves game pass it can no longer be played in Cloud. (Today there are 381 out of 457 game pass console games available in cloud). This uses an app or a web browser.

Xbox Remote Play: A feature of your Xbox console that lets you play your own games, if your home network is set up right. Your xbox must turn on, connect to hte network, and you can play your own games that you have bought. This uses an app.

tawny glacier
weary wedge
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No thank you

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This is where support happens