#settings wont open keeps on telling me to uninstall (xbox series S)

1 messages · Page 1 of 1 (latest)

zinc radish
#

Can someone help try to find out the problem i tried to uninstall it wont let me and i cannot open settings i tried to reset it and factory reset it but it just wont open 😣

soft badgeBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

zinc radish
#

1 my issue is that settings wont open im using a xbox series S

#

2 ive try to uninstall it (i cant) , restart my xbox, factory restart it

#

3 no im sorry i just joined

cunning copper
#

So your settings won’t open?

zinc radish
#

No

#

Its been like that for a while

#

Sorry i didnt respond sooner i was doing smth

cunning copper
#

Where are you attempting to open settings from?

zinc radish
#

From my xbox account

#

Yk how like you can open settings if you click on your profile and you slide all the to the end

#

Yeah it shows smth like jt will open my settings and then it kicks me out and it tells me that to uninstall and reinstall

#

I cant attach a photo but yeah

violet comet
#

can you type the error code?

zinc radish
#

Yes gimme a sec

#

Uhhh idk the error code but it does tell me (0x8007cfc)

#

Idk if thats it

#

Thats the only thing it shows me

violet comet
#

Have you tried to do a hard reset? and by that I mean holding the xbox button of the console until it shuts down?

zinc radish
#

Uhh i dotn think so ill try it right now

#

Oh is it like factory reset?

violet comet
#

no, it isn't. Sometimes, your games and/or apps won't work at all if you don't completely shut down your Xbox regularly

zinc radish
#

Ohhh

#

I still tells me the same

#

It*

violet comet
#

Honestly, I don't know, sorry

zinc radish
#

Its okay thank you for trying to help 🫶🏻

violet comet
#

Your best hope is to check on the Microsoft website

zinc radish
#

Ahh thabk yoy for the advice 🤗 ill try that tomorrow

last vine
#

You're missing a number in your error code, I believe it's actually 0x80073cfc. If you've already done a full factory reset (removing your games and apps) and it doesn't resolve it, you should try an offline system update.

zinc radish
#

Ahh okay thank you so much!

#

I really appreciate it