Hello! I recently purchased an Xbox Series X. I began using it yesterday and have encointered some issues. Whenever I open YouTube, Spotify, or am downloading a game, the device will shut itself off after around 8 or 10 minutes.
I keep my Xbox in a well ventilated area, am using all the cables that came with it, and sometimes I keep it plugged into my WiFi router. I have done a soft reset and factory reset and nothing is working. Suggestions?
#Xbox Series X shutting off intermittently
median rivet
somber skyBOT
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buoyant bough
Hello! I recently purchased an Xbox Series X. I began using it yesterday and hav...
It shouldn't be turning off after 8 minutes while you're using it.
Since it is brand new I'd just take it back to the store and have them give you a new one.
lapis mulch
Hey man, I've been having the same issues with this except mine takes roughly 30-60 minutes before it disconnects. I've done everything you have done. Even as far as checking the voltage on my outlets. Which I've come to find out only give off about 125w. According to this support Xbox series x requires around 152w for active gameplay. (https://support.xbox.com/en-US/help/hardware-network/power/learn-about-power-modes)
My next test is to find somewhere that has a higher voltage outlet and then see if the same issue persist.
buoyant bough
Whatever you’re measuring is irrelevant,
- the amount of watts your Xbox consumes depends on what game is being played and other factors.
- your house should not have “higher voltage outlets” all your outlets are going to be the same voltage unless there is a serious and potentially dangerous defect in your wiring (minus oven/laundry dryer outlets in America or “electric shaver” bathroom outlets in the UK, all of which are unusable by your Xbox anyway)
If your Xbox takes 30 minutes to start up that is a pretty clear sign that your hard drive has died,
Contact support if you’re under warranty, go to a legitimate repair shop or buy a new Xbox