so I've got the charge and play kit for the xbox 360 controller and I can see that it charges fine but when I unplug it it doesn't have any power and it stops working. Can anyone help me please?
#charge and play kit
real rune
upbeat vaultBOT
Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.
If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.
In order for members of the community to provide adequate support, make sure you have provided answers to the following:
- What is your issue?
Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
- What troubleshooting have you tried?
Please list everything you have attempted.
- Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?
If so, what results have you seen and tried?
If you do not provide answers to all of these questions, you are not likely to receive a response.
Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.
If you need immediate support, please contact Xbox Support.
Additionally, no one here can assist with Enforcement actions of any sort.
umbral vault
so your using this ?
real rune
the actual battery pack is grey and the cable is black but yeh
magic sand
More than likely it’s a dead battery. I never had a pack last more than 10 years.
magic sand
The battery no longer holds a charge. The cable powers the controller.
real rune
oh