#Online doesnt work for a specific game

1 messages · Page 1 of 1 (latest)

azure condor
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Hello, Whenever i try to connect to NBA 2K24 Online in any gamemode it says you dont have gamepass when my friend clearly does my friend have renewed it 2 days ago and it hasnt been working for ONLY NBA 2K24 For Xbox Series X|S every other game that i have that requires Xbox gamepass for online works i have tried troubleshooting resetting my console nothing works. (im using my friends account as my Home Xbox and it has been working for months until now)

neat swanBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

azure condor
flint peak
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Is it you or your friend having this problem? Do both have an online sub?

azure condor
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when i login to the game with his account online works

flint peak
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You shouldn’t be using his.

azure condor
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oh