I have a gift card for 1 month ultimate but after typing it in it gets stuck on payment and on the page where you have to put in the card
#cant reddeem ultimate
brazen root
shy bladeBOT
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faint belfry
What have you tried so far?
brazen root
What have you tried so far?
I tried restarting the xbox
Typing it again
I cant really explain how its stuck can i send a video here?
faint belfry
The description is sufficient.
brazen root
Oh ok
faint belfry
Try using a computer or browser on another device
brazen root
Okay can i use my xbox app on mobile?
faint belfry
If it has an option to redeem codes, sure. Or use the browser on your phone
brazen root
Ok
There was a gift card option but there is none rn
Nvm
Check the instructions that came with your code. You might need to redeem it on a different web page or device, or you may be ineligible to redeem this code.
faint belfry
That means you've either had Game Pass before or you're not in a supported region. Trial codes are for new subscribers only.
brazen root
How can i redeem it i think its mot supported in my rgion
My mother got it in usa now im in europe
faint belfry
You can't.
faint belfry
Where did she get it from?
faint belfry
then it's a trial code. If you've had Game Pass before you can't use it.