#Wi-Fi disconnects constantly

1 messages · Page 1 of 1 (latest)

rough cairn
#

My Xbox one x constantly disconnects me from the WiFi and signs me out of my account every 5 minutes, I have restarted my Xbox and WiFi router many times with no success does anyone know how to fix this? Thanks

left cryptBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

terse fiber
#

i have nat type problems i've always had them sometimes the whole wifi would cut off we got a new one now it will only disconnect for my xbox i checked it always says open nat type and finding info

#

i have tried changing dns settings qos tagging

#

i have looked into it people just say it's strict nat type but it says open

crisp vault
#

have you tried wired?

terse fiber
#

no i haven't as this is a shared internet

terse fiber
#

it's getting worse and worse overtime

#

it was two times each day couple months ago

#

now it's like every 15-30 minutes

crisp vault
#

Shared Internet. What do you mean? There could be too many devices on the network

terse fiber