#Connecting xbox to epic games

1 messages · Page 1 of 1 (latest)

balmy blade
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How do I connect my xbox to epic gamesv? Each time I connect it, it says “connected to another account” and if i connect it my skins are gone

brittle ironBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

vital glade
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sounds like ur epic acct is connected to another acct. check on epic what xbox acct is associated to ur epic acct.

balmy blade
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It says this

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Wait i cant send pictures in here

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It says “connect”

balmy blade
vital glade
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go on a browser sign into epic games and see which xbox acct is associated with ur epic acct

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better on pc or laptop

balmy blade
vital glade
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which is ur main acct?

balmy blade
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Fronxp

vital glade
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that has all ur skins

balmy blade
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Yeah that one, but it has nothing connected to it

vital glade
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then use that to sign in

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just double check.

balmy blade
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Ok

edgy dune
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i cant connet my xbox account to epic game because was connect to another acount but i dont have

dim latch
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You’ll need to contact epic support.
Once an account has been linked even if you unlink it it can never be linked by d to a different account.