#Locked out of authenticator, Can't add my account back to authenticator because- Read body

1 messages · Page 1 of 1 (latest)

vast mauve
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I can't get my account on authenticator because I need authenticator to get into the account, which I don't have, microsoft has locked me out of my account for 30 days, anything to help?

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I need help with getting back into my account

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Microsoft can't just understand that I own my account

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I' ve had to ditch all of my progress in all my games just cuz I didn't play for a while, I can't reset my password either.

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I'm getting fed up with this now.

vast mauve
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I'll try it once more but If that doesn't work I might just scrap the account

keen forge
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that page describes how to gain access to an account that you can't sign in to.

vast mauve
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It's not that I forgot anything it's the fact I'm being locked out of authenticator and effectively my account.

I need authenticator, to log into authenticator, using the authenticator

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It's so confusing.

keen forge
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Okay, the page has information on how to access an account you can't log in to, give it a read and try it. shrugs

vast mauve
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" ou can request a password reset directly from your console if you have access to the phone number or alternative email address that you previously provided.
On the console Sign in screen, type in your email address, and then select the I forgot my password button.
Type the characters displayed on the screen so we know you're not a robot.
The phone number(s) or alternative email address(es) that you have previously provided for security are listed on the Show that you're you screen.
If for some reason you can't access any of the contact methods shown, go to “Recover your Microsoft account online” below. Otherwise, continue to Step 2: Receive a security code."

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Tried this and it kept wanting me to use authenticator

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But i'll see.

keen forge
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Please refer to the link I sent.

vast mauve
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I literally copied the information in the link.

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I'll take a look tomorrow morning.