#BLACK SCREEN OF DEATH.

1 messages · Page 1 of 1 (latest)

muted echo
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my Xbox one shows the green starting up sign and then shows a black screen, it says Hi “ my name “ and that’s the only source of showing that my Xbox is still alive and also when I hold down the controller logo button it brings up “ turn off console or controller or reset console” any ideas? I’ve factory reset, checked the cords more than 12 times and done every solution there is on community support on google.

small jackal
muted echo
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it’s that exact same thing

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that guy did not help

small jackal
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They tried to help. They were doing their best. They ate a volunteer.

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It is better to keep a single thread updated with status/progress than it is to start new threads. New threads will get confusing with repeated assistance given.

muted echo
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sorry,

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but I’ve been dealing with this problem for so long, I just need to know what to do