#my Xbox controller won't turn on I tried my other controller and it won't work

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honest ledge
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Please someone help me i beg you

signal matrix
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new batteries

honest ledge
thin frigate
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Is it old or new? if new check if batteries are in the right place as they alternate mine have minus to the right on the bottom and positive to the right on the top.

midnight panther
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does it turn on with USB cable?

haughty bronzeBOT
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Please state the following clearly if you are seeking support:

  1. What is your issue? Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
  2. What troubleshooting have you tried? Please list everything you have attempted.
  3. Have you researched your issue on the internet? If so, what results have you seen and tried?
  4. If no to 2 and/or 3, please start there.

If you do not provide answers to all of these questions, you are not likely to receive a response.

honest ledge
honest ledge
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I tried everything

honest ledge
midnight panther
# honest ledge Nope

Either you have a bad cable, or controller is completely broken. Nothing you can do about a broken controller. Can try a different USB cable.

honest ledge
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I areadyy tried