#Headset Chat Mixer grayed out and cannot change.

1 messages · Page 1 of 1 (latest)

drifting salmon
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Hey everyone, Im not sure what the exact headset is but I know that I have a white PDP wireless headset. It’s always worked fine and I’ve never had problems with it until a few days ago. I turned on my Xbox to play and I hopped in a party with my friends and noticed that I could only hear them and nothing else. I soon figured out it was because my headset chat mixer audio was fully up on party chat and none towards game volume. The problem is that I can’t change the volume slider to make it go back more towards the gaming side. It’s grayed out along with the headset volume and mic monitoring. I have tried just about everything, I have updated my controller (even though it’s wireless), restarted my Xbox multiple times, gone through all my settings, and I can’t find a fix. If anyone can help that would be amazing. Thanks so much have a good one.

stone stag
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PDP site doesn't list the headset as official licensed by Xbox.

drifting salmon
stone stag
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Official licensed

drifting salmon
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Also I have tons of friends that use headsets not made by xbox and theirs work fine

stone stag
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The article is about controller, but the policy is unauthorized third-party accessories. There’s plenty of wireless headsets not made by Xbox that work, they’re official licensed.